Grant combi 21e external
we had this installed externally in June 2018 and from 2019 till now, July 2022, we have had non stop pressure issues with no fewer than 3 different service engineers, one for each year.
We had an oil pipe leak, inside boiler, that was replaced under warranty but Grants not interested in the pressure issue and nothing to do with them as now out of warranty even though services show pressure issue from first service. £7k for 4 years of problems and stress wouldnt go near a grants product again.
Search online and you will see many others suffering from similar pressure issues with these boilers, it is a disgrace that Grants have no loyalty to their customers and no interest in their products once they are sold.
Reply from Grant UK
Good morning, I can only apologise for the issues you have faced with your Grant unit. I have sent a request to you for further information, (name/address etc) to enable us to find your unit on our systems. If I can ask you to get back to us, we can look into the matter further for you.
Good morning Neil, Thank you for getting back to us with your name & email address, can I ask you to confirm your address/the address the unit is registered at? Kind regards, GrantUK