My mum who is 82 years young got a letter from the local council whilst I was away working saying that there was a leak coming out her flat and that it had to be fixed asap and if not they would contact environmental heath and because I work overseas and can’t be reached everyday she went ahead as someone gave her these cowboys number
Now I’ve read a couple of other reviews and again they took her banks details as they said it would be £150 per hour and the cost of any materials.
Now before I left I had 2 pals of mine who have been plumbing all there days and they couldn’t understand where the water was coming from as it was an overflow pipe but the overflow coming from the boiler goes to the down pipe so that tiles that out and the overflow from the toilet goes back into the toilet so rules that out now there no other overflows as it’s a 1 bedroom flat so they couldn’t get to the bottom of it.
So here’s where the so called expert that comes out from rightio he couldn’t find the problem either so he decides to add a bit of 15mm pipe no more then 6ft and a 15mm push fit 90’ and puts it into the Dow pipe as well he was in her house From 16:34 to 17:21 to me that’s under 1hour he gives her the reciept £250 and £25 for materials + VAT = £330 for an 82 year old pensioner so tell me is there any plumber out there that gets £250 an hour +vat so I can change trades as I’m defo in the wrong game

I tried to call rightio customer service no answer then I call just to see if they would answer if I was looking for a tradesman 1 ring yes 1 ring and someone answered he then transferred me to customer service no answer us there anyone out there knows who I can contact to expose these cowboys before anymore old people get robbed of there savings I know the plumbers name but not his number so I could chat to him and see where he buys his materials and how you get a job or if he needs an accountant for all his millions