This company does not deserve the one star. I telephoned them to enquire about a damp proofing quote and was given an appointment which was not only not met by them but they did not call to to advise me for the reason for it. I was left to chase them and was given some vague answers for the appointment not proceeding and during this call I was promised a call back from the person that I spoke to initially. I am still waiting for this call and can only assume that they are just time-wasting messers with nothing more to do with their time than to mislead people into thinking that they actually offer a service.