Review of Hotter Shoes


Rated 1 out of 5 stars

Utterly furious

Utterly furious, ordered some Hotter shoes from Debenhams thinking I would be able to return them for nothing. Not so it will cost me £2.50. The shoes I ordered were supposed to be an EXTRA WIDE fitting, Hotter are having a laugh. You could tell the moment they came out of the box they were not even a wide fitting let alone an extra wide. These shoes were not cheap and supposed to be made in this country, no wonder our manufacturing industries are going to the dogs, if this is what they churn out.I feel totally let down and cheated, as if Hotter are hoping I won't send them back, I bet some don't.

Edited to say, the shoes were Chase II.

Edited again to say, Hotter customer care have emailed me to say it's nothing to do with them as Boohoo sold me their shoes, so I should take it up with them.Here's me thinking it was Debenhams, doesn't matter who sold them it's HOTTER who's making them, not fit for purpose.What a cop-out!

June 29, 2022
Unprompted review

Reply from Hotter Shoes

Thank you for your feedback. Please can you email customercare@hotter.com with your order number and contact details and we'll look in to this for you.

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