This App really doesn’t work
This App really doesn’t work. I paid for this a few months ago and set up the auto book for 3 whole months with all the times selected but nothing was coming up. I kept getting notifications for later ones so l thought, let’s change and make all the dates auto book and the notifications stopped. As l was frustrated l paid for another App (Testi) and within a week l had a test booked at my preferred centre. Interesting thing is that it was a date l had selected to auto book so definitive proof it doesn’t work.
I have contacted the company twice now by email and on the site messaging to demand a refund but have heard nothing. I paid for the App using Apple Pay and it seems impossible to refund via the App Store so basically getting no where. I really don’t believe the reviews left on here as l am absolute proof IT DOES NOT WORK. Avoid.
Amended; so they replied to the review making it look like it was simple to contact them for a refund which l have done (for the 3rd time now) but still no response!
Reply from Driving Test Cancellations Now
Hi There,
Thank you for the review. We did experience an issue with the app over the last couple of days but this has now been resolved. Please proceed to re-log into the app, you can also message us from within the app if you have any questions, issues or require a refund.
EDIT: Hi Stephen, if you've messaged us we'll be in touch soon. Usually users have absolutely no problem requesting refunds from the app store so we'll look into this. Just to clarify, the app does work in helping re-arrange your test, if you've selected a good couple of months on autobook you can expect results within a week. But, if your test centre is in the London area then it really is the luck of a dice roll and it could take weeks upon weeks, some users may not have success if their date selections are very few.
Many thanks,
Driving Test Now Team