So far not a good experience! Bought 2 items, both were faulty…have to make contact through email to discuss, and wait at least a day for a response! Was told to send the items back for a full refund. After over a week I have heard nothing even though I emailed for an explanation. I wanted one of the items sent out again! Don’t know if this will happen as I have received no communication from them! Shocking customer service! It’s a shame because the outfit itself was nice apart from the holes in it! So far I’ve spent 76 quid and have nothing to show for it! I would have thought the replacement would have been sent by now!