Review of Veiligkopen


Rated 1 out of 5 stars

Poor communication

Fridge was delivered last Saturday as agreed.

To my surprise, the delivery guys refused to bring the fridge into the apartment, which is located on the first floor of a building without an elevator but with wide stairs.

While I admit that I should have read the delivery conditions on your website beforehand, and thus know in advance that they do not deliver extra large appliances such as the fridge I purchased to the floor unless there is a big enough elevator, you will agree with me that not informing the customer about such condition before, during or after the moment of purchase is no proper way to conduct a business.

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Edit: after 6 days, no reaction to this review nor to my email. Buyers beware, this is the kind of company that disappears after they got your money.

June 7, 2022
Unprompted review