DO NOT buy these as gifts - a scam
Received one of these as a wedding gift to the value of £20.
The card has a 'valid thru' date on the front of Sept 2022 so figured I would have plenty of time to spend it.
Wrong.
When I tried to use it in a shop it was showing as no funds so checked the balance on the website and as has been the case with lots of other unfortunate customers the entire balance has been used up by the monthly 'card management' fee.
On further reading I see that these fees are included in the small print but then why provide a valid thru date long after the card has been emptied of funds? I think this is a cynical ploy by the business to be deliberately misleading and taking advantage of the fact that the average customer would assume these work like a normal gift card.
The higher ups who dictate this business plan- or should I say scam - that keeps this business going should hang their heads in shame.
Do you, your friends and family a favour and DON'T buy one of these as a gift.
Reply from One4all Gift Cards UK
Hi Nik, When a gift card is created the 'Valid Thru' date is placed on the card and set as five years forward from that date.
This date is set five years forward to allow for sufficient shelf-life as the card may be in the post office or shop for a period of time before the card is activated with a balance.
This means that once the card is activated with a balance, the card has a sufficient time frame to be spent before the plastic card itself expires. All plastic money cards eg. gift card, Visa etc. have a life span of usually five years before a replacement is necessary.
As we understand with the stores being closed for such a lengthy period, we would be happy to have the lost amount returned to your gift card. Please email custserv@one4all.com for this to be arranged.