If I could have left no stars I would have. Waited in for a next day delivery parcel, was informed that I would receive it between 16.37 and 17.37. Well the next thing I know I received an email at 17.26 saying the driver had tried to deliver the parcel at 17.25. (That is pretty fast going even for outlook). Said that a photo was taken and a card left. The photo they displayed was of the cloth on his van seat and lo and behold, the tooth fairy must have stolen the card. We have 24 hour surveillence on our front door, so the tooth fairy must be hacking that as well. I then proceededed to ring DHL and after waiting in a queue for 40 mins, (par for the course these days) a rep answered, obviously working from home. so I asked her politely could she turn her mike down a bit as I could only hear myself talking. (mike too close to the pc) she got very belligerent and put the phone down.
So the front door is being monitored all the time and they still lie. Rant over, lesson learned. Never buy from a company that uses DHL. Thank you.