Ordered a machine for my daughter. No problems whatsoever. Account was set up in her name. Attempted to order another for myself and set my own account up. IMPOSSIBLE to get past checkout. Called customer service and was told they had technical issues so I gave up. 5 months later I tried again when another good offer came up. Same problem so called customer service. Told exactly the same as previously - they have technical issues. The 'account' which I haven't actually set up is 'frozen' due to log in details not 'matching credentials' - what account!? So frustrating. So guess what? I won't bother - I will buy elsewhere!