Lost Order ?
The shoes have not been delivered yet, nor has any notification been received.
This is most unlike the previous service levels I have experienced.
May 3, 2022
Reply from Hackett London
Dear Sir,
We are sorry to hear that your package has not been delivered. We have requested information from our partner to get an estimated time of arrival. One of our Ambassador Representative will be in touch with you as soon as we have the information to provide additional assistance.
We want to thank you for your patience and please, accept our apologies for all the inconvenience.
Sincerely,
The Hackett London Team🎩