Review of Zapper


Rated 2 out of 5 stars

Frustrating!

Spent AGES neatly packing a large box of books to send to Zapper, only to see a message that the value of my books was less than their £5 minimum required value. I was under the impression that they recycled books for 1p too, but there are clearly some strings attached. Cheesed off that my time has been wasted when they could have stated the information on their minimum required value upfront. Just a simple message on the first page would be more than enough. Disappointing as I now have to try and find another way of selling the books and that is not easy for me as I do not have transport readily available to me as I live in a rural area and do not have a good network of friends who can assist!

March 26, 2022
Unprompted review

Reply from Zapper

Hello Henry,

I am sorry you were disappointed, we will certainly look at providing some clearer signposting and instructions.

With many thanks
Zapper Customer Support

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