i recently shopped at the local …
i recently shopped at the local giant eagle for groceries. i had over one dollar on the advantage card for fuel perks for gas. somehow the fuel perks vanished . i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. i do the shopping for the household,he picked ip the advantage card. if customer service reviewed purchases they woul see all are made in my name with my debit card. but they want to play that silly "security reasons " game. are fuel perks now state secrets? i am now a former customer. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. they had no problem refunding my fuel perks then. good bye giant eagle. your customer service is not customer friendly.