Bought 2 water butts using click and…
Bought 2 water butts using click and collect from Derby Kingsway. Staff in store helpful but one of the butts had no tap. Have sent email to customer service, received an acknowledgement but still had no response to my request for a tap to be sent ( the store is a 30 mile round trip ).
March 13, 2022
Reply from Homebase
Hi there Kevin,
We really appreciate you taking the time to share your experience with us. Customer feedback is really important to Homebase. It gives us a better understanding of what we’re doing
right, and helps us see what we could be doing better. Thank you! We have contacted the store to get this actioned for you.
All the best
Louise
Customer Feedback - Homebase