Review of Travelgenio


Rated 1 out of 5 stars

DO NOT BOOK WITH THIS COMPANY

DO NOT BOOK WITH THIS COMPANY! I missed a flight because travelgenio had the wrong airline on my ticket. They put Ethiopian Airlines instead of Asky airlines and will not refund me the 500eurs spent, nor voucher nor exchange.
Companies like these should be banned from operating as they only care about their bottom line. Shameful!
I spent 3 days on ther customer help line only to be hung up on, timed out, told one thing then immediately by the next person another thing.
HORRIBLE COMPANY, BIG WASTE OF TIME AND MONEY.

March 9, 2022
Unprompted review

Reply from Travelgenio

Hello Juana Khandjian. Thank you for your comment.

You will receive a response to your mailbox in the next few hours.

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