I was looking for low cost therapy online and found cerebral.they had several plans to choose from.being on social security i chose the $7.00/week plan.after the assessment i said i would think.about it.immediately i was bombarded by sign up.now and 70%off or $55.00off.for several days.i decided to chance the $55 off.assuming it was for the $7.00/week plan.i was wrong.it was a bait and switch scheme.i was informed later my plan was $85.00/month. And so began the daily harassment of you.must verify your identity with a drivers license or other govt issued document. Then a selfie too. The link to the selfie never worked.so.i was harrassed daily to verify who.i am.attempts to speak to online support got me passive/aggressive responses that sounded robotic.no one ever addressed my concern.after daily email harassment. I canceled my subscription and asked for a refund.instead of a real response i was bombarded with more emails askingto rate their support. Avoid this company ar all costs.they are interested in money only.i still have not had any response to my refund demand. An addendum to this February 21.trustpilot sent me a message that cerebral.com wanted more info to prove my review was real.lets.laugh.all day February 20 2022 i was bombarded and harrassed by email after email to rate their support. This place just can't let it go!they are creepy in their endless support requests.no matter how often i state,stop,they just send more.i reported them to the Pennsylvania state attorney General, for bait and switch among other issues.i want my money refunded asap.ok i have to add to my review of this place. even though i can\celed and my money was refunded,this site continues harrassing me with 'rating thheir support' it appears they are narcssts who worry about their image more than the concerns of anyone who has the misfortune to connect with them. the endless emails requesting they be rated without a doubt proves this place cerebral.com is run by psychopaths.