This is the first time we have sold a car through carwow. The website is easy to navigate, instructions for preparing the car and taking photographs are good, though the wizzle website is even better in this respect.
The sale & handover process went really well.
2 main improvement points: a) carwow software needs to avoid confusion when two potential buyers bid the same amount; and b) be very clear whether the threshold price the seller is prepared to accept is a "Reserve" or a "Buy it Now". I thought it was a reserve, other users interpret it as a "Buy it Now". This really matters, as the carwow software seems to automatically accept bids above the threshold. The seller does not press an "I accept this bid" button.