Review of POWER.dk


Rated 1 out of 5 stars

Long waiting time

Long waiting time, unprofessional staff, inaccurate pricing and lost time and energy for something that could have last 1 minute max ....in short I had to waste time with sarcastic employees online trying to get the price for a phone that should have had the discount applied as mentioned on the site .... this is my last interaction with an online campaign from power....and you want to make sales ....damn you need to get the right personnel and train these guys properly...with such an attitude you can move can sell stuff in a Jungle ... I have made print screens of the power chat wit the two employees that have just wasted my time ....for a phone that was supposed to have the discount applied already when adding it in the basket which did not happen....and after 2 hours I was mentioned they cannot send it ---is this a way to embarass people and waste their time ? 2 freaking hours

February 9, 2022
Unprompted review

Reply from POWER.dk

Hi Andy!

Thank you so much for sharing your experience with us! 😊

At POWER, we always wish to provide firstclass customer service – before, during and after the purchase!

Therefore, we apologize if this visit couldn’t quite live up to your expectations! Criticism and praise is always appreciated in our efforts to improve 😊

We can't find the necessary information by this review. We therefore hope that you will write to us at reviews@power.dk, so we can follow up on your experience. In the email we would like you to include your Trustpilot username and purchase information 😊

We look forward to hearing from you!

The best greetings
Julie/POWER