Review of Britelite Home Improvements


Rated 1 out of 5 stars

Fairly poor experience

Fairly poor experience, salesman advised me 6 weeks to deliver, in reality took 20 weeks. Difficult to deal with, not my dept governor approach. Should of gone with cheaper quoting company, at least they were honest aboit delivery timescales.

February 7, 2022

Reply from Britelite Home Improvements

Hi Mr Gore. We would like to offer our apologies for the delay in fitting your installation. We experienced severe supply chain issues at the end of last year and deeply regret the impact these had on our customers. We accept that our customer service fell short of expected norms during this period and should like to thank you for your understanding while waiting for your installation. We are sure your new doors will serve you well for many years to come. Kindest Regards, Britelite Windows