Review of Baukjen


Rated 1 out of 5 stars

Currency issues

Baukjen will not allow you to change your shipping country while viewing their clothes. They assume from your current location where your delivery destination will be and you can only view the clothes in that currency. For people who travel a lot or people in Ireland who use a uk delivery address it is impossible to shop. You must actually be present at time of ordering in the country you wish to have product delivered. All other UK companies have a pop up saying " we think you are in Ireland however if you wish to change your currency/shipping location click here".
Dominic from Baukjen was most unhelpful when I questioned why Baukjen don't do this. This.
Below is his reply
"Please note that if your billing details are registered to Ireland you will be charged in Ireland."
What does that even mean?
Really awful service.

January 28, 2022
Unprompted review

Reply from Baukjen

Dear Leanne,

Thank you for taking the time to send us your feedback. We have now contacted you separately to further explain and discuss the matter should you wish too.

Kind Regards,