I have been a repeat customer for some 5 or 6 years which should speak for itself. I originally bought a product at a County Show, but when Covid prevented the Show being held, I contacted Westmorland by 'phone. They couldn't have been more friendly, helpful or knowledgeable about what I was after. My order was posted that day. I realise from the media that Royal Mail are providing a poor service during these difficult times, but that is outside the control of Westmorland. Notwithstanding, my order arrived promptly. I hope to keep buying from this lovely family run company for years to come. Thank You Westmorland.