So... I think people come to TrustPilot only when they have a problem. It looks like some of the problems are because unsophisticated people are buying coins they shouldn't buy (high withdrawal fee coins), and other problems dealing with lack of sophistication. I am not sophisticated, but I am wary and so I have to carefully study things before making a transaction.

The SouthX system is ok, and my deposits and withdrawals come off without a hitch (except for a very small Pinkcoin test withdrawal - and when I wrote to management, they said PINK wasn't being supported well, so I sold it - at a profit - and didn't look back).

Pros:
- My BTC is deposited quickly;
- They responded to my PINK inquiries within 24 hours;
- I always claim from their on-site faucets daily;
- I haven't yet used their site to "acquire" BTC - at the moment, I'm accumulating coins;
- Withdrawals are fairly instantly credited;
- People chatting in the trollbox are rarely talking about problems with the site;
- Been around many years;
- They don't seem to be fluffing their volume to Coinmarketcap and their commissions are standard and reasonable

Cons:
- This is a small alt-coin exchange... you would be ok to call it a shiitcoin exchange;
- Based in unregulated Argentina, I don't know who is running it;
- Someday it might just disappear, and for this reason and others, I don't store coins for long on their site, but withdraw them to my wallet - and as stated, so far, the coins are credited promptly