Review of Gates Automotive


Rated 1 out of 5 stars

Why MOT ALL cars when you cannot SERVICE them

This company on Chigwell Road, Essex... do not service any other models so what's the point in them doing MOTs for ALL models... like I had the experience recently which failed for something minor that they couldn't fix so then I had to go and have my car fixed and MOT'd again elsewhere. Nice little money maker for them!

** In regards to your response... you have basically repeated what I have said and my feedback still stands... why MOT cars that you cannot SERVICE so that they can clear the MOT! You should tell anyone without a Ford car that tries book an MOT that it's best to be booked elsewhere for reasons I have already made clear **

January 21, 2022
Unprompted review

Reply from Gates Automotive

Good Morning,
As a Ford Main Dealer we specialise in the repair and maintenance of Ford Vehicles, however when conducting MOT’s we can test all Class 4 vehicles in-line with DVSA guidelines. Whilst conducting these MOT’s, and at the time of test should a vehicle fail, this is due to following ministry guidelines and not any money making scheme. Should you feel the failure was unfair then you can appeal directly to the DVSA.
Kind Regards, Alison - Gates Ford.

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