New Year, new company: excellent!
There is a new team behind this company. After a terrible experience last year when I ordered and never received the goods and had a challenging time getting any redress from customer service.
I received an email to ask me to give them another chance. So I did: I repeated the order I never got and this time it went smoothly. My order came with free delivery and was delivered as promised within 2 - 8 working days by tracked Royal Mail 48.
I’m impressed by the product range, pricing and now its speedy delivery & very evident customer service.
Highly recommended!
Reply from Koch & Köchin
Hello
Thank you for taking the time to leave your review.
I am glad to hear that you had a good experience shopping with us
We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Angelo