What a waste this big tech company support is. Those people don’t deserve to be sitting and handling any stuff. I bought a iphone which stopped working on the second day of use.. thought it is apple so willget a replacement soon. And it’s been three weeks and spoken to dozens of reps to get the replacement but everytime I send the device to apple repair centers they return the same device by saying they couldn’t find the issue. Totally lost my trust from such a reputed company.