Absolutely disgusting. I have an issue with my Apple ID and password. I never received the link or phone instructions to reset my password for my Apple ID. Customer service department is absolute horse shtt. They couldn’t even find why I wasn’t receiving the link to reset my password. After out not finding why my account wasn’t receiving their link, their next best alternative was to just hang up because they have no answer. I would call back multiples times, just for me to reinstate my issue and have them hang up again. Simply the greatest experience you can enjoy.