I am updating my Jan 2 review of Covcare, in which I described significant delays in delivery of product and Covcare’s misleading promises about expected delivery dates. Covcare replied to my review and suggested I contact customer support for further help with my order which I placed on 11/19. I did so and I was told the order was shipped and I would get it the next day. That next day was about 5 days ago. It is astonishing that Covcare would make the same misleading statements to me after seeing my 1 star review and taking the time to reply to it. It is an example of a company that can never be trusted. And I doubt that I will ever see what I ordered. Update Jan. 22–today Covcare told
me my order was not shipped after all “because of the holiday.” Every other time I called I was told it had shipped. But I knew it hadn’t because in the past I got shipping confirms and this time I didn’t. So I finally just cancelled the order. It’s so easy to get these masks elsewhere fast. Covcare can’t get its act together and the reps have no idea what is going on. Terrible company that gives out false information