I dread a delivery from Hermes, every time I place an online order with a supplier that uses Hermes. This time I am waiting on two orders from Superdry. Hermes Tracking says that they have both packages but there is a "delay with delivery". This has been nearly a week with no change to the status. There is no human to contact so I just get a generic answer to my queries. This happens every time I expect a delivery from them. I have now lost count.
Looking at all the negative reviews, I wonder why any supplier uses Hermes for their deliveries.