Review of Blackcircles.com


Rated 1 out of 5 stars

Terrible service pretty much from start…

UPDATE (Jan 2022) - Pitiful response below from Blackcircles. I've subsequently used 'tyreshopper'. Tyres delivered on time and fitted by the local branch of National Fitters. Defo recommend National.

Terrible service pretty much from start to finish

Ordered All Season tyres to be fitted at a third party near me, Visited local garage, tyres had not been delivered.
Complained to Black circles, received £10 discount and rearranged a delivery and install date.

The day before the new install, i received a cancellation email. No reason why.
I subsequently cancelled my order and received no communication from Blackcircles as to an apology etc.
Overall time lost circa 3 weeks and i'm still left with no tyres.

January 4, 2022

Reply from Blackcircles.com

Hi Greg Cairns,

Thank you for your feedback and we are really sorry that this has happened.

We will look into the details of your order and the communications between you from ourselves and also with our garage/supply partners, to establish where we have failed and how we can avoid this in the future.

Kind regards,
Blackcircles.com