The treadmill broke less than two months after purchase, apparent engine overload.

When we got in touch with the technical support, they told us they were not able to send someone to repair it, nor collect it and replace it, but that they were only able to send the piece to replace (in this case the engine) along with detailed instructions to replace it ourselves.

The piece was indeed shipped and arrived before Xmas, but the box it came with had a huge hole, big enough to fit one hand, and no instructions. We're still not sure if anything was stolen from inside the box, since we got no reply when we complained about this last week, and we have no idea how to replace the engine. Basically, we're stuck with a treadmill that is not working, and even if we wanted to take a loss and get rid of it we would have to pay for a skip.

Highly defective items, and non existent support. NOT RECOMMENDED IN THE SLIGHTEST.