Well it took ages too come and they use a company called Hermes to deliver there items. Which r cheap and nasty which alot of companies do to max the profits. And for the shareholders and keep costs down. And as soon as its left them and handed over to hermes? There responsibility has gone and thats where the customer service stops. And u find u cant talk to hermes u talk to a poxy auotbot which pisses me off but if u think about it? It's very clever theres no need for staff or staff getting abuse? Or getting depressed or stressed and being off sick. But this us happening all over now this auotbot rubbish more and more. The time for speaking to a human being is swiftly going in time. The time when the customer was always right is going so very slowly now.