I bought stationary plus paid $11.95 for shipping on 11/25/21. Today is 12/17/21 and my order still has not been delivered. I emailed customer service on 12/25/21 after seeing that my package (via FedEx) is stuck in the mid west with no delivery date projection. I informed customer service of the shipping issue, and asked for a new order to be shipped to me. The agent replied to me with the same FedEx info I shared and told me it should be delivered soon. That reply was so condescending. I followed up and reiterated that they should send me a new order because there is no projected delivery date. The package is lost. The agent replied that if they send a new order, delivery will take even longer. That makes no sense. It has been almost a month since I made my initial order and again, there is no projected delivery date. This company stole $50 from me and the person I bought the stationary for won't get her present. I wish there was a way to give this company 0 stars.