Review of LloydsDirect, part of Pharmacy2U


Rated 1 out of 5 stars

Used to be echo and used to be…

Used to be echo and used to be excellent.
The past few orders they've delayed my medicine for nearly 2 weeks which is unacceptable.
A thing thats made me leave this review is if they for whatever reason find a cheaper supplier off your tablet they'll just change it. Not happy at all, how can you change a specific request for a brand because they're not powder coated.
Because of their stupid change without telling me, I've now got stupid amounts off tablets I can't take.
I can't get another prescription for them either.
Absolutely useless and only cares about profit. Avoid at all costs.

December 17, 2021
Unprompted review

Reply from LloydsDirect, part of Pharmacy2U

Hi Adam, if you need a particular brand of medication then we can provide this but it needs to be specified on the prescription by the GP. If it is specified on the top line, we will always provide it. If the prescription is generic then we will send what we have in stock.
Many apologies for the inconvenience,
LloydsDirect