Worst customer service experience in my entire life. I don’t normally write negative reviews but enough is enough. Ordered garden furniture in April 2021 understanding long wait of 2-3 months for delivery but least we thought we would get some use in summer. After many many emails from them it eventually arrived in October!!! If we had known we would not have ordered it. Then the saga continues as I kept chasing up delivery and each and every time I had to fully explain again what my problem was because even though I replied to emails they tell me they cannot see the original email, what a right pain in the back side. Then eventually I was told because of the poor service they could offer me a £60 gift card which would arrive at most in 30 days. Approaching 40 days later and still waiting. Again I have chased this up and again they can’t see original messages and I am being passed from pillar to post with no bugger seemingly wanting to help me. A really horrible customer service experience from start and still not finished. And I only spent £1200!