Terrible service
Picked up 5 days ago & still not delivered. Chose hermes option who promptly lied saying they had collected the parcel. After a call to interparcel hermes collected next day. 5 days later my grand children still have not received there present. I'm sure interparcel are professional just don't use hermes through their site or any other. Less than poor service!!!
Reply from Interparcel
Hi Mark,
Thank you for taking the time to leave a review. I am very sorry the parcel has been delayed. The tracking has been updated to state the goods are out for delivery today.Once again I am very sorry. Please call us on 0333 3000 700 or email customerservices@interparcel.com if you have any further queries. Live Chat also available.
Kind regards, Kayleigh, Interparcel Team Leader