Have ordered shoes from ECCO before and had no bother, however this time a size for wide fitting were still too narrow. I looked for returns and they mentioned a courier, however on further reading was told to go to the post office.A little annoying but I thought ok, then my husband came home after posting the shoes which cost a whopping £7 to return.You've been warned and ECCO have lost a customer.

Edit: We thought we had put the returns label on the parcel but was still charged. That's not of course counting for the petrol money to the nearest post office, so not free anyway.