Sent half bottles...always stuff in the small print
November 18, 2021
Unprompted review
Reply from Frazier's Wine Merchants
We have emailed the reviewer as below and are as yet to recieve a response.
Dear XXXX,
I refer to your review on Trustpilot yesterday. We are not in the business of tricking our customers or hiding anything ‘in the small print’. If you would like to return the wine to us, we will of course provide a full refund.
The page on our website for ‘Muga Reserva Rioja Half Bottle 2017’ clearly displays the description, the size is repeated in the first line of the fuller description, and in the additional info. The image on the page is of the half bottle. We fulfilled the order you placed in time, at the price with the product we offered.
We are a small family owned and run business that trades on our reputation, and I would ask that you may reconsider your review.