Review of Neptune


Rated 3 out of 5 stars

The products are good but the customer…

The products are good but the customer service is poor - my estimated delivery date was 3 November. I emailed on 6 November to ask where they were. No response until 9 November by which time the electrician had been and gone.

November 16, 2021

Reply from Neptune

Hi Sarah, I am so sorry to learn that your items were delayed and our response did not reach you in time. Please could you let me know a good time to get in touch to see how I may be able to help.

Best wishes,

Laura