Review of BT


Rated 1 out of 5 stars

Clowns Could Do Better

I reviewed BT a month ago with an ongoing complaint from last year switching services.

One month on…… absolutely nothing has progressed….. in a month…… nothing!!!

Can’t call back, doesn’t call when asked on landline, withholds number which goes straight to message, no manager has called as requested many times….

Utterly clueless!!!

November 10, 2021
Unprompted review

Reply from BT

Hi Keith, I'm sorry about the delay in getting your complaint resolved. If you need any help with this you can reach my colleagues over on Twitter @bt_uk or via Facebook (BT) and we'll be happy to assist. Please make sure to mention you've been referred from TrustPilot.
Thanks
Neil

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