Never again
Awful awful service, try to pass the blame onto the consumer despite not offering the correct test on launch day.
Try lying to client to get them to buy more tests (plus, noone ever got in touch with us to confirm we were isolating)
Avoid this company like the plague
*reply* yep, i mean noone from track and trace despite you telling me i had to buy additional day-2 return to UK tests despite only launching outbound tests on your site on Oct 22nd rather than clarifying that day 2 tests would be released later. You tried to con us out of an additional £50.
Reply from Qured
Hi Fenn,
Thank you for taking the time to leave us a review.
We are so sorry to hear of the issues you have faced. I would like to begin by clarifying that it does not fall under our responsibilities to contact you ensuring the period of isolation is met. I do apologise for any inconveniences or miscommunication caused by this.
We would like to discuss the rest with you, therefore we have contacted you via email.
Kindest,
The Qured Team