I had an issue with my account.
I had an issue with my account. My direct debit was way too high and I had a large credit balance. My first comolaint was ignored. On a second try, Anissa was very helpful and fixed the oroblem rhe same day. Thanks to her and the company for your service.
October 27, 2021
Unprompted review
Reply from Good Energy
Hello Jean,
Thank you for taking the time to leave us a 5* review.
I'm sorry to hear that we weren't able to help you on your first contact, but we're happy to know that Anissa was able to help you so efficiently with your direct debit issue.
Thank you for supporting our vision of a cleaner, greener future.
Best wishes,
Maria