In March this year, I ordered noise cancelling Sony headphones from expert.de because of the good price. After I placed my order, I received an email from them asking if I would also accept the used "show model" without an original box. I replied saying that I most definitely wanted to receive a new and packaged pair of headphones. They never replied and sent me a damaged package containing the used show model for a full price! I never got a response to my emails from them. WILL NEVER BUY HERE AGAIN! Total scam!