Hi Linda,

Thank you for taking the time out of your day to leave a review.

I’m so sorry to hear that your fishing poles never arrived with you, please accept my apologies for the inconvenience of having to purchase these separately.

Please get in touch with us at onlinereviews@jdplc.com quoting your review reference #10009284 and provide your order number, full name and billing address so that we can look into this for you and assist you further.

We look forward to hearing from you.

Kind regards,
Tyler,
GO Outdoors Online Review Team.