Bought a Congo has stopped working and it’s still in warranty. I’ve filled out 4 forms to try and get it refunded or fixed. They won’t do it because I can’t get it picked up in Spain. Obviously cecotec haven’t heard of the post. They refuse point blank to let me send it to them. It’s so ridiculous. So I’m stuck with a useless item that I paid a lot for. Never again. Not a good company. Three case numbers 01707162, 01845568, 01848385. A solution would be very much appreciated. I’m still waiting Cecotec