Thought I'd give this a go due to how good the company says it is.I was already using a good active oxygen system before trying this out,I was also trying out as a review for our hot tub owners website so I was giving it a completely unbiased review.
I did everything by their instructions but found it very difficult to keep the water clear for more than 2 weeks and also found it didn't balance the water as affective as they stated it does.So I emailed the company and explained my issues and they basically said I was not doing things correctly, but I was doing exactly as instructed.
So I asked if I could non shock the water which they said I could, so then after shocking it seemed to clear for a week, then went cloudy again.This is a 3 month application, so after 2 months I ran out of sanitiser, something many people complain about,as the company does not supply anywhere near enough, and they know this.Anyway after 2 months I was still not happy about the quality of the water and wasn't sure if it was balancing the water properly so I strip tested it with my aquablanc test strips and to my horror it showed virtually no TA or PH,so I emailed them and they said it should be balancing the water but I said it obviously wasn't doing the job and I might as well use another far cheaper product where I could balance the water myself. To this they replied,oh if you want to add TA or PH plus then you can but I said isn't that just contradictory of their product.I told them their product, at £89 was not fit for purpose and that they should reimburse me in full as their product failed miserably, to date I have heard nothing from Surespa Ltd.
Hence I will not be giving them anymore of my hard earned money and will go back to using a more reliable and much cheaper option.