Scam - AVOID
Bought a pair of shorts - not good quality. They then took £49 a few weeks later. I called said why they said it was part of their VIP membership which i never subscribed to. Refused to refund me and I had to buy a cheap waffle top to use the £49 - an absolute scam!
Reply from Fabletics UK
Dear Darren,
Thank you for letting us know how you feel. We are sorry to hear you are not happy with your experience with us.
The VIP membership is a choice on our website and it provides our Members with many benefits such as promotions, lowered prices, access to additional styles, free exchange and return, Reward points, etc. If you opt for shopping with the VIP promotion, the VIP membership is clearly explained before, during, and after your first purchase as a VIP. There is also an option to shop by using our regular prices on our website.
Our VIP members can keep their benefits entirely for free by either purchasing something or pressing the Skip the Month button between the 1st and 5th of the month. Only if you don't skip the money is withdrawn and placed in your Fabletics account for future purchase.
We hope you will give us another chance in the future!
Best,
Lena
Fabletics Team