Do not blindly book from this website for the following reasons:

1. They falsely advertise the properties and facilities in particular.
We booked a villa, after paying, we conveniently get a mail from the park saying that half the facilities are closed. so now we are going to spend 1000s of euros, sitting inside a villa as there is nothing to do.
example. swimming pool for children, website says open, park explicitly says its closed.

2. They do NOT have a customer service department. so ofcourse, we cannot change/cancel our reservation.

3. They cannot be reached, all phone numbers are not operational, facebook does not have messaging service, email is not responsive. so if you have an issue, you're pretty much stuck. It's almost like they are running a scam. Which company operating in 6 countries does not have a working phone number?

You can use this site to get a comparison and then book directly with the park.

The park holds no responsibility and the smallest change has to go through these guys (who you cannot get hold of). Never again. They give a bad name to all comparison websites.

Edit- they contacted me later and the issue has been resolved. They were quite helpful. Shame a bad review had to be written for a response.