Review of Phase Eight


Rated 1 out of 5 stars

the worst customer service ever

the worst customer service ever, never buy from them!!! They made a huge problem with the order so in the end I did not go to the wedding party. I had no dress on time because of them! The order has been placed before 12 and I have confirmation on my email and they didn't take any responsibility for the result of late delivery. They split the delivery into 3 and I am still waiting, after one month!!! for over 100 pounds. Do not trust them!!!

September 17, 2021
Unprompted review

Reply from Phase Eight

Hello Agnieszka, thank you for taking the time to leave us feedback. We are sincerely sorry to hear of the service you have received from us here at Phase Eight, this is not the service we would expect our customers to receive. We can see that the order had been placed after our Next Day delivery time and we are unable to cancel any of our orders once they have been dispatched. Kind Regards, Phase Eight Customer Care

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