Terrible customer service
Bennetts came up with a good quote online so I paid for a policy.
Over a week later I have not received any documents and they are not in the online portal despite me receiving confirmation I have paid and the insurance is supposedly setup.
Obviously when Phoning my call is "very important", but not important enough for them to answer it in under 30 minutes!
September 8, 2021
Unprompted review
Reply from Bennetts
Hello Robert,
Thank you for your review, we very much appreciate your feedback. I would be really interested to follow this up and find out what has happened in this instance.
I have contacted you with a private message to get some further information to help me identify your policy details. If you could respond please and we can investigate further.
Thank you, Fintan