Love the hats. Customer Service is nonexistent. Did not receive all items in order. Tried calling customer service a couple of times during their stated business hours. Put on hold for awhile and then a message comes on saying I have called outside business hours. Sent 1 email about the issue. No response. Not even an automated one stating it had been received. Sent a second one. Guess I will give it a few days and if nothing happens file a complaint with my cc company.